Exchange & Return Policy

RETURNS / EXCHANGES

1. Items for return / exchange are only for defects, damages, or mistaken delivery only.
2. All that exchange items will be subject to the availability of the current stocks.
3. Returned item must be in its original condition, unworn, unused, unaltered, and unwashed.
4. Sale items and promotions or with discount are non-returnable and non-exchangeable.
5. Return / exchange must be made within 7 days of received only.
6. Customers will pay for shipping cost of exchange.

Customers are advised to notify us through whatsapp at 0197548202 or by email at facademalaysia@gmail.com before return / exchange. Thank you.